Shipping Policy

Last Updated: January 2026

At Ella Sam Charleston, we aim to provide a transparent and reliable shipping experience. Below are the terms and conditions that constitute our Shipping Policy.

Shipping Scope We currently ship exclusively to addresses within the United States. We do not offer international shipping at this time.

Shipping Costs

• Standard Shipping: $0.00 (Free for all orders, no minimum purchase required).

Transit, Handling & Order Cut-off Time

• Order Handling Time: 1–2 business days (Monday – Friday).

• Transit Time: 4–8 business days (Monday – Friday).

• Order Cut-off Time: 5:00 PM (EST) (Monday – Friday). Orders placed after this time will begin processing the following business day.

Delivery Terms We use reliable carriers (USPS, FedEx, or UPS) to deliver our products. While we strive to meet the estimated delivery windows, transit times are subject to carrier delays.

Tracking Once your order has shipped, you will receive an email notification containing a tracking number. You can monitor your shipment via the carrier’s website.

Ella Sam Charleston
Company name: ML Products
Address: Ijweg 950, 2131LW Hoofddorp, Netherlands
Chamber of Commerce registration number: 96519797
VAT identification number: NL005217466B94

Email: info@ellasamcharleston.com
Phone number: +31612775499